Corporate Overview

Toner999 is the one-stop cost saving solution for home and office printing. We provide most famous brands printers, OEM consumables and cost saving compatible consumables.

Our products include:

• 1. Laserjet, inkjet and ribbon printers with most famous brands such as HP, Brother, Canon, Epson, Xerox,     OKI, Samsung, Lexmark, Panasonic, etc;
• 2. Other office equipments: scanners, fax machines, bar code printers, etc;
• 3. Printer consumables: toner cartridges, inkjet cartridges, ribbon, fax film, photo papers.

Our service contains:

• 1. On-site printer installation and maintenance: our technical team can personally visit your home and office to provide the printer installation and     maintenance service;
• 2. Printer networking service: we provide the intranet and wireless networking service;
• 3. 24 hours online/ hotline enquiry and ordering;
• 4. Free printer checking service, 60 days return policy, 24 months product quality guarantee.

By the way, our green policy also encourages the environmental protection by printers and consumables collection as well as recycling.

Our Belief:

Toner999 believes " Understand and satisfy the customer needs" that is very important. We listen to your requests, ideas and try the best to provide the correct printing solution to you.

We understand the customer not only buy the products, but also the before and after-sales services such as details product information, delivery arrangement, fast customer service response.

Now, our internet shop really provide the 24-hour online/hotline for all the products and service in anytime and any where you are.

Our Advantages:

Cost saving up to 60%:
• 
• We source most products directly from the manufacturers with the best cost and then directly provide to our enduser customers to save all the other distribution channel costs.

Product Quality Guarantee
• 

• All printers, office equipments and consumables are directly supplied by manufacturers or authorized distributors. Product guarantee is directly provided by the printer manufacturers and our company.

  Our compatible consumables are certified by international standard such as ISO 9001, 14001 and STMC (USA standard).

After-sales Product and Service Guarantee:
• 

• 24 hours technical hotline

  Toner999 provides 24-hour technical support hotline and make sure our customers get help anytime they need.

• 60 days return policy

  We promise our products can enjoy 60 days return guaranteed if customers find the product quality is not satisfied or defective.

• 24 months product waranty

  Our compatible consumbles are guaranteed the shelf-life with 24 months. During the period, if customers find any quality problem, you are free to get the replacement. For OEM consumbles are guaranteed with 12 months.

Used Printers and Consumables Collection
• 

• As being a social responsible organization, Toner999 encourages customers to join our "Stop disposal , collection and recycling" Green Program.

  You can notice us to pick up your broken and used consumables and we will compensate you with cash-coupon. After we confirm the collection, the cash-coupon will automatically transfer to your account in Toner999 and you can buy the product in our website with such cash-coupon. Please login "My Account" for details.